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New leads first — oldest waiting on top — then unread conversations.

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New leads (1) — oldest waiting 13h 33m

Willem BrantJul 20, 11:24 AM
Waiting 13h 33m for first contact
new leadworkNew
hair restoration
webwaiting 14h

AI answered — needs your follow-up (6) — longest owed first

Rico AldanaJul 18, 8:36 AM
🤖 AI answeredSMSreplyworkFollow up
← ok let me think about it
webreplied 8m
Kwame BoatengJul 15, 11:36 AM
🤖 AI answeredSMSreplyworkFollow up
← Appreciate the honesty. Might book for next week
webreplied 20m
Grady HutchinsonJul 11, 11:38 PM
🤖 AI answered🔥 hotSMShotFollow up
→ Hi Grady — TRT membership is $199/mo flat: visits, labs, and medication all included. Want me to text the booking link?
voicereplied 12m
Ren KimuraJul 16, 7:47 PM
🤖 AI answeredWeb chatworkQualified
→ Yes — they're commonly combined, and the provider coordinates both plans in one membership review. I've noted it for you
webchatreplied 5m
pendingJul 19, 4:55 PM
🤖 AI answeredSMSreplyworkNew
← That link didn't work. Can you try again
voicereplied 7m
Min-Jun SeongJul 20, 9:00 AM
🤖 AI answeredWeb chatworkNew
→ Appointments — it keeps your wait at zero. Same-week slots are usually open at both Denver offices. Happy to text you th
webchatreplied 2m

Waiting on patient (5)

Marcus DelgadoBooked

+15555553001m.delgado@example.comdemo-baselinedemotriage:hot

Open full record →

SMSAI

Northlane: here's your booking link — pick any time that works and the $50 deposit goes toward your visit: https://apps.practicekit.io/book/online/pub_demo_northlane

Jul 19, 2026, 10:06 PM

SMS

Booked Thursday 10am. That was easy

Jul 19, 2026, 10:14 PM

SMSAI

You're all set for Thursday 10am at Riverside — free parking behind the building, entrance off Larkspur. Reply here anytime.

Jul 19, 2026, 10:15 PM

☎Call · 262s· Jul 19, 2026, 10:16 PM· +15555553001transcript →

After-hours caller interested in TRT. Answered pricing and lab questions, texted the booking link; caller booked a Riverside consult and paid the deposit on the link during the call.

Lead created from voice · Jul 20, 2026, 12:36 PM

SMS consent captured · Jul 20, 2026, 12:36 PM

Tag added: triage:hot · Jul 20, 2026, 12:36 PM

Triaged: HOT · Jul 20, 2026, 12:36 PM

Stage new → booked — checklist incomplete: consult scheduled, deposit resolved · Jul 20, 2026, 12:36 PM

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