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New leads first — oldest waiting on top — then unread conversations.

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New leads (1) — oldest waiting 13h 32m

Willem BrantJul 20, 11:24 AM
Waiting 13h 32m for first contact
new leadworkNew
hair restoration
webwaiting 14h

AI answered — needs your follow-up (6) — longest owed first

Rico AldanaJul 18, 8:36 AM
🤖 AI answeredSMSreplyworkFollow up
← ok let me think about it
webreplied 8m
Kwame BoatengJul 15, 11:36 AM
🤖 AI answeredSMSreplyworkFollow up
← Appreciate the honesty. Might book for next week
webreplied 20m
Grady HutchinsonJul 11, 11:38 PM
🤖 AI answered🔥 hotSMShotFollow up
→ Hi Grady — TRT membership is $199/mo flat: visits, labs, and medication all included. Want me to text the booking link?
voicereplied 12m
Ren KimuraJul 16, 7:47 PM
🤖 AI answeredWeb chatworkQualified
→ Yes — they're commonly combined, and the provider coordinates both plans in one membership review. I've noted it for you
webchatreplied 5m
pendingJul 19, 4:55 PM
🤖 AI answeredSMSreplyworkNew
← That link didn't work. Can you try again
voicereplied 7m
Min-Jun SeongJul 20, 9:00 AM
🤖 AI answeredWeb chatworkNew
→ Appointments — it keeps your wait at zero. Same-week slots are usually open at both Denver offices. Happy to text you th
webchatreplied 2m

Waiting on patient (5)

Grady HutchinsonFollow up

+15555553014demo-baselinedemotriage:hot

Open full record →

SMS

What was that monthly price again?

Jul 11, 2026, 11:36 PM

SMSAI

Hi Grady — TRT membership is $199/mo flat: visits, labs, and medication all included. Want me to text the booking link?

Jul 11, 2026, 11:38 PM

Lead created from voice · Jul 20, 2026, 12:36 PM

SMS consent captured · Jul 20, 2026, 12:36 PM

Tag added: triage:hot · Jul 20, 2026, 12:36 PM

Triaged: HOT · Jul 20, 2026, 12:36 PM

Stage new → follow_up · Jul 20, 2026, 12:36 PM

Internal note · user:demo-staff · Jul 20, 2026, 12:36 PM

Quiet since the price quote — nurture drafted touch 2.

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