AI summary
After-hours caller interested in TRT. Answered pricing and lab questions, texted the booking link; caller booked a Riverside consult and paid the deposit on the link during the call.
Transcript
- AI agentThanks for calling Northlane Men's Health and Aesthetics. You've reached our automated assistant — I can answer questions about our treatments, pricing, and locations, and get you booked. How can I help?
- CallerYeah hi — I know it's late, sorry. I've been looking into TRT for a while. Are you guys actually open?
- AI agentWe're closed right now, but I've got you — the team's in Monday through Friday eight to six, and Saturday mornings. I can answer questions and get you booked right now if you'd like.
- CallerOkay. So how does pricing work? Other places I called wouldn't give me a number.
- AI agentSure — it's a flat membership. TRT at Northlane is one ninety-nine a month, and that covers your provider visits, your labs, and the medication. No surprise line items.
- CallerWait, the labs are included? The last place wanted 200 just for bloodwork.
- AI agentYep — the baseline draw and your follow-up labs are part of the membership. Your first consult includes the lab draw, so you don't need anything beforehand.
- CallerHuh. Okay. And what if the labs come back normal?
- AI agentThen you'll get straight answers — our providers only treat when the labs and symptoms support it. The consult is yours either way, and there's no commitment past it.
- CallerAlright, let's do it. How do I book?
- AI agentI'll text you a link right now — you can pick a time at either Denver office or a telehealth slot, and there's a fifty-dollar deposit that goes toward your visit. Sound good?
- CallerYeah, send it.
- AI agentJust sent it. Take your time picking a slot — anything else I can answer while you've got me?
- CallerNo, that's it. Oh — it went through, I grabbed Thursday at ten.
- AI agentYou're all set for Thursday at ten at our Riverside office. If anything changes, just call or text this number. Talk soon!