Petr Novak

AI summary

Price shopper comparing several clinics. Gave the membership structure and what's included without pressure, offered to text the pricing breakdown; caller wants an evening callback.

Transcript

1. AI agent

   Thanks for calling Northlane Men's Health and Aesthetics. How can I help?
2. Caller

   I'm calling around a few clinics. Just tell me your TRT price, I don't need the pitch.
3. AI agent

   Totally fair — it's one ninety-nine a month, flat. Visits, labs, and medication are all in that number.
4. Caller

   That's it? What's the catch — sign-up fee, contract?
5. AI agent

   No sign-up fee. There's a fifty-dollar consult deposit that goes toward your first visit, and the membership is month to month.
6. Caller

   The place I just called quoted one twenty-nine.
7. AI agent

   Could be — plans differ a lot in what's inside them. Ours includes the labs and the medication, so it's worth asking any quote what's included before comparing the number.
8. Caller

   Hmm. Can you send me something in writing?
9. AI agent

   Sure — I'll text you the pricing breakdown so you have it side by side. Want me to include the booking link too, no pressure?
10. Caller

    Fine. I work nights though, so if someone's going to call me it needs to be after five.
11. AI agent

    Noted — I've flagged you for an after-five callback. The text is on its way. Anything else?
12. Caller

    No, that covers it.
13. AI agent

    Thanks for giving us a look — the numbers will hold up. Have a good one!