Hank Kessler

AI summary

Caller chose a clinic closer to home; handled gracefully, door left open.

Transcript

1. AI agent

   Thanks for calling Northlane. How can I help?
2. Caller

   You guys called me a few times — look, I went with a place five minutes from my house. Stop calling.
3. AI agent

   Understood, and thanks for telling me straight — I've marked you off the follow-up list just now. Genuinely hope it goes well.
4. Caller

   …Thanks. You were cheaper for what it's worth.
5. AI agent

   Ha — well, if that ever starts to matter, the number doesn't change. Take care.